Onboarding
Full onboarding takes one to two weeks, mostly waiting for the bank. We walk you through every step.
1. Redsys virtual TPV with your bank
Section titled “1. Redsys virtual TPV with your bank”Ask your bank manager for a virtual TPV (e-commerce) for “municipal activity enrollment”. Nearly every Spanish bank operates on Redsys.
The bank gives you three values to enter in EnaJoin:
| Value | Example | Where |
|---|---|---|
| Merchant code (FUC) | 999008881 | TPV contract |
| Terminal number | 1 | TPV contract |
| SHA-256 secret key | sq7HjrUO… | TPV admin module |
Tips for the bank call:
- Ask them to enable Bizum on the TPV.
- Ask for access to the admin module (refunds and lookups).
- Before going live we run a test transaction in the bank’s sandbox — configurations vary between banks and we always validate.
Money never passes through EnaJoin: the TPV belongs to the town and every charge settles directly in the municipal account.
2. E-invoicing (eFACT/FACe)
Section titled “2. E-invoicing (eFACT/FACe)”To invoice the license we need your town’s DIR3 codes (accounting office, managing body, processing unit). We invoice via eFACT (Catalonia) or FACe.
3. Address and link from the town website
Section titled “3. Address and link from the town website”- Each town gets its address:
app.enajoin.enacast.com/m/yourtown(or your own domain). - The municipal website only needs one link — no technical changes.
- We provide QR posters that route through our permanent redirect layer: they can be re-pointed without reprinting anything.
4. Initial configuration
Section titled “4. Initial configuration”One one-hour meeting sets up:
- Discounts per your ordinances.
- Municipal staff users (with 2FA).
- Active form languages (ca/es/en included; others on request).
- The first season’s catalog (we can import it from your PDF or spreadsheet).